Detailed Guide On How To Get HELB Clearance Certificate Without Stress

Getting a HELB Clearance Certificate is not an easy task. If you are not strong and patient enough, you might end up not collecting the certificate the day you plan. Do you know that the HELB clearance certificate form is among the key documents to be presented when applying for any job opportunity?

It does not matter whether or not you benefited from the student loan program; you will need to present the document. Ideally, employers in the country find it necessary to know how much they can entrust their employees with credit resources. The HELB clearance certificate serves as proof that your employer or other Credit Reference Bureau agencies can trust you.

HELB Documents Are Classified Into Two:
  • The HELB Compliance Certificate: This is for the beneficiaries of the higher education loan that are currently paying their due amounts.
  • The HELB Clearance Certificate: This one, on the other hand, is issued to loan beneficiaries who are done repaying the loan or anyone who did not get the loan but just require the clearance document.

Initially, one had to travel to Nairobi then visit Anniversary Towers if they needed any of the two crucial documents. But things changed for the better after the government started to offer accessible online service. Still, most of these centres may send you to the HELB head office.

So how does one navigate the process and get their clearance certificate from HELB?

HELB Clearance Process For Loan Beneficiaries

If you were fortunate to obtain the government financial assistance during your college or university years, it would be a more involving process.

Applying For The HELB Compliance Certificate

You can pay as low as Ksh 100 via Mpesa. Here’s the process:

  • Open your Mpesa Menu, Lipa na Mpesa, then select Pay Bill
  • Key in the business number 200800
  • When asked your account number, type your ID number, then enter the amount you wish to pay
  • Enter your PIN, approve the deal, then send.

Once done, you will get a confirmation SMS on your phone. To protect yourself from any future issues, keep the message.

Those who have been making regular payments based on any stated requirements qualify for a HELB compliance certificate.

HELB Clearance Certificate For Loan Beneficiaries

As already mentioned, you first have to clear the entire loan amount to qualify for this crucial certification. The first step would be to visit the head office at Anniversary Towers, where you will be supplied with an Enquiry Document to fill. Alternatively, you can visit the HELB website, Publication section, to download the PDF form for printing and filling.

Once complete, you will have to submit the document to the relevant officials. The following documents must accompany the form:

  • Copies of your academic certificate and leaving certificate
  • Copies of your transcripts and graduation papers
  • Copy of your identification document
  • A copy of the appointment letter from your employer

While presenting these documents, you also need to pay Sh. 1,000 to HELB Operations Account. The entire procedure should take a day, and the credential will be ready.

HELB Certificates For Non-Beneficiaries

The steps are simpler for non-beneficiaries since the entire process is automated. With a reliable internet connection and a computer, you will be good to go.

1. HELB Portal Registration

Here are the steps:

  • Open the HELB portal then click on “User Registration” located at the top menu.
  • Fill all the applicable areas (ID number and first name)
  • Click on Validate

After the validation, a new form will pop up. Here, you will fill in the rest of the details, click Sign Up, then open your email and tap on the confirmation link received. You will now have completed the HELB account activation and will be led to the login page.

2. Logging In And Updating Your Details

On your login page, key in the necessary details (email and password) then tap Login. You will be issued with a form requiring you to fill in your personal information. All sections that have a red star mark are mandatory, but the others are optional.

Click save when done.

3. Application For The HELB Compliance Certificate

After saving the filled form, you will then be led to the website dashboard. On the topmost side, you will see “Online Services”. Click that, and a dropdown list will appear, then pick the Compliance Certificate option. You have to pay a non-refundable Sh. 1,000 through KCB or Mpesa.

After you have completed the transaction, you will go back to the portal then click Confirm Payment. The payment receipt will be confirmed, and you will be issued a link to download your document.

You can use the HELB certificate checker to confirm the validity of HELB clearance certificate issued to you.

That is how to get HELB clearance certificate.

FAQs

Here are the most commonly asked questions:

Where Can I Get A HELB Clearance Certificate?

You have two options: you can either visit the head office at Anniversary Towers, Nairobi, or carry on with the online process of application. You can also get this document from your local Huduma Centre, though most refer applicants to the head office.

How Do I Get A CRB Clearance Certificate?

A CRB clearance certificate is only available to applicants without a negative listing in their credit reports. If you have one, you only qualify for a credit status certificate. CRB services are available on the Metropol website or the Metropol Crystobol app. You can also start the process on your mobile phone by dialing *433#

How Do I Get A HELB Loan Statement?

You can get your loan statement via the USSD, SMS, or online processes. Through your phone, you will dial *642# then follow the rest of the steps. To get it via SMS, you first have to type ‘BALUG#’ followed by your ID number, then send the text to 5122. Finally, you can get your detailed loan statement online on the HELB portal.

How Do I Know If I Have Been Awarded A HELB Loan?

You can check your loan disbursement status online through the HELB website. After logging in, you will click “Loan Status”, then ‘Disbursement’. You will be directed to a form that indicates the status of your HELB loan. You can also get your loan status via SMS by dialing *642# and entering the necessary details.

With all these tips, you can easily get your HELB clearance certificate.

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