Apply for Current Job Vacancies at Diamond Trust Bank 2021
Diamond Trust Bank (DTB) is a leading regional bank, listed on the Nairobi Securities Exchange (NSE). An affiliate of the Aga Khan Development Network (AKDN), DTB has operated in East Africa for over seventy years.
DTB’s focus on the SME sector and commitment to enhancing convenience for customers through branch network expansion has driven the Bank’s growth in recent years.
We are recruiting to fill the positions of:
Job Title: Assistants Sales Manager
Employment Type: Full Time
Qualification: BA/BSc/HND
Experience: 3 Years
Location: Nairobi
Job Field: Sales / Marketing / Retail / Business Development
Key Responsibilities:
- Deliver set sales targets in asset and liability for Retail Banking
- Offer excellent customer experience while interacting with customers on different channels.
- Participate in product campaigns and product launches to ensure product information is readily available to customers.
- Assist the Sales manager in supervising and guiding the sales team
- Gather feedback from customers on Bank products and their experience to seek improvement on bank products.
- Daily provision of business acquisition reports.
- Recommending clients to useful financial services or answering bank-related inquiries
- Assist the Sales Manager in monitoring the day-to-day performance of the sales team
- Develop strategies for better workplace efficiency and goal achievement
- Maintain good professional relationships with high end customers and design retention strategies
Knowledge, Experience And Personal Competencies:
- Bachelor’s degree in business related field of related professional qualifications
- Three years’ experience in sales and marketing
- Proficiency in Ms – Office and knowledgeable in banking applications
- Ability to balance long term and short-term requirements independently
- Strong evaluation, communication, and reporting skills
- Ability to provide advice and cause/effect evaluation to support business decision making
- Independence and logical thinker yet an achiever and implementer
- Good managing skills of large volumes of information and can add value through management reporting
- Good networking skills
- Strong service ethic.
Job Title: Direct Sales Representatives
Employment Type: Full Time
Qualification: BA/BSc/HND
Location: Nairobi
Job Field: Sales / Marketing / Retail / Business Development
Key Responsibilities:
- Deliver set sales targets in asset and liability for Retail Banking
- Offer excellent customer experience while interacting with customers on different channels.
- Participate in product campaigns to ensure product information is readily available to customers.
- Conduct door-to-door and digital selling
- Gather feedback from customers on Bank products and their experience to seek improvement on bank products.
- Daily provision of business acquisition reports.
- Recommending clients to useful financial services or answering bank-related inquiries
Knowledge, Experience And Personal Competencies:
- Be a recent graduate with a diploma or university degree from a recognized institution
- Computer literacy
- Excellent analytical and interpersonal skills
- A passion and commitment to quality service.
- Excellent communication skills both verbal and written.
- Ability to meet stringent targets within defined deadlines.
- Experience in sales or client relationship management will be an added advantage.
- Ability to be an agent of change and innovation with a strong desire to excel
- A person of integrity and with good negotiating skills.
Job Title: Sales Manager
Employment Type: Full Time
Qualification: BA/BSc/HND
Experience: 5 Years
Location: Nairobi
Job Field: Sales / Marketing / Retail / Business Development
Key Responsibilities:
- Responsible for the interface and support between the bank and the client or prospective clients.
- Maintaining good customer relationship to ensure that customer needs are met and are in line with the strategic objectives of the bank.
- Identifying and developing business with emphasis on fee income generation.
- Gather market and customer data for business development and sales opportunities
- Engage in training of new business acquisition
- To sell all products of the bank especially CASA accounts.
- Design and implement strategic sales plan that will expand company’s customer base
- Reviewing of daily sales reports
- To provide excellent customer services.
- Assisting the Head of Business in identifying emerging markets and market shifts
- Develop and implement a strategy for customer acquisition and retention.
- Development of new strategic relationships with existing and new partners and clients and prospect for new clients and identify market segments in which to sell.
- Competitor analysis and Counter measures
- Working with other Departments to ensure smooth coordination of the Banks operations
Knowledge, Experience And Personal Competencies:
- Bachelor’s degree in business related field of related professional qualifications
- Five years experience in sales and marketing
- Proficiency in Microsoft Office and knowledgeable in banking applications
- Proven ability to lead a team to meet the set targets
- Excellent leadership skills
- Ability to provide advice and cause/effect evaluation to support business decision making
- Independent and logical thinker, yet an achiever and implementer
- Good at managing large volumes of information and can add value through management reporting
- Builds relationships and networks easily.
How To Apply
Applications should be sent to salesexecutive@dtbafrica.com on or before 31st October 2021.
Applicant should quote the position (Assistant Sales Manager) on the subject of the email.
DTB is an equal opportunity employer.
Application Deadline: 13 October 2021
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