Secretary Needed at Nedbank South Africa 2021
Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company’s shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retail and Business Banking, and Nedbank Wealth.
We are recruiting to fill the position below:
- Job Title: Secretary
- Job Type: Full Time
- Qualification: National Certificate
- Experience: 2 – 3 Years
- Location: Western Cape
- City: Cape Town
- Job Field: Administration / Secretarial
Job Purpose
To provide administrative services through the provision of support to the manager and team in order to achieve Nedbank’s strategic objectives.
Job Responsibilities
- Provide administrative support by delivering service according to policies, procedures, and timelines, and controlling cost according to budgets.
- Improve client service by providing feedback and follow up on administrative issues (e.g. travel requests, stationery orders, client information for events, MANCO (Management Committee) reports, etc.)
- Meet client needs through regular interactions to establish needs and following through on instructions/duties/tasks given.
- Participate in a team meetings by sharing information/taking minutes and taking on ad hoc duties as required.
- Build and maintain relationships with vendors and suppliers through formal and informal interactions and sharing of information.
- Monitor activities by prioritising activities, reviewing delivery against action plans and targets, and taking corrective action to meet departmental targets.
- Plan utilisation of resources by balancing available resources against required outputs.
- Deliver administrative services by adhering to policies and procedures.
- Mitigate risk by identifying deviations from plans and escalating according to policies and procedures.
- Resolve challenges in administration by taking action to prevent and/or eliminate such challenges.
- Keep abreast of legislation and other industry changes that impact on the role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with the team and stakeholders.
- Improve personal capability and stay abreast of developments in the field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with the team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate in and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems, and policies and support the implementation of new processes, policies, and systems.
Minimum Experience Level
- At least 2-3 years secretarial experience
Essential Qualifications – NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Secretarial Certificate / Diploma
Type of Exposure
- Built and maintained stakeholder relationships
- Completed Reports and Achieved Budgets
- Developed and Implemented Communications Strategy
- Managed Internal Processes
- Managed Relationships
- Managed Self
- Managed budget
- Monitored compliance risks
- Provided Client Service
- Provided Administrative Support
Technical / Professional Knowledge
- Microsoft Office
- Relevant regulatory knowledge
- Cluster Specific Operational Knowledge
- Business terms and definitions
- Governance, Risk, and Controls
- Administrative procedures and systems
- Data analysis
- Relevant software and systems knowledge
- Banking procedures
- Business writing skills
Behavioural Competencies
- Earning Trust
- Communication
- Collaborating
- Customer Focus
- Planning and Organizing
- Work Standards
How To Apply
Interested and qualified candidates should:
Application Deadline: 23 September 2021
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